RICHMOND, Va., June 28, 2023–(BUSINESS WARE)–Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or “Apple Hospitality”) today announced the recipients of the 2022 Apple Awards for the Company. Winners were selected for their outstanding contributions in 2022.
“We work with some of the best hospitality companies in the industry and are extremely grateful for their commitment to serving our guests and improving operations throughout the year,” said Justin Knight, Chief Executive Officer of Apple Hospitality. “Our hospitality and management teams go above and beyond to care for and serve our guests. With our business growing and operating sustainably, we are delighted to once again present our Management of the Year and Shining Apple Awards. I am also honored to recognize five colleagues. who are associated with the Apple Awards chosen by management companies and peers for their commitment to our guests and the way hotels operate. their commitment to hospitality and excellence.”
Management Company of the Year and Shining Apple Awards
Recipients of Apple Hospitality’s Management Company of the Year and Shining Apple Awards are selected based on relevant metrics, which measure each hotel’s performance across all aspects of the hotel, including, but not limited to, financial metrics, market performance. and guest service results. Each management company and individual hotel are selected according to their volume. The company uses scorecards to identify and share best practices for its hotels to improve their operations. The company has the opportunity to offer the following Apple Awards:
-
2022 Management Company of the Year Award – NCG Hospitality. The award is given to the management company that ranks highest among Apple Hospitality’s third-party management companies based on annual card count metrics. NCG Hospitality is the winner of the 2022 Management Company of the Year Award for its achievements in all key performance measures throughout the year. This is the fourth time that NCG Hospitality has received this award. NCG Hospitality, based in Middleton, Wisconsin, currently manages nine of the Company’s hotels.
-
2022 Annual Bright Apple Awards – Hampton Inn & Suites Huntsville/Research Park Area. This award is presented to the hotel that ranks highest among the Company’s hotels based on annual card readership metrics. Hampton Inn & Suites Huntsville/Research Park Area is the recipient of the 2022 Annual Shining Apple Award for excellence in all performance measures and strong annual performance. The Company’s Hampton Inn & Suites in Huntsville, Alabama, is managed by LBA Hospitality, and the hotel’s General Manager is Neal Obert.
-
2022 Quarterly Shining Apple Awards. Apple Hospitality is also pleased to present the Quarterly Shining Apple Awards to the hotel(s) with the highest quarterly ranking based on card balance metrics. Considering how the industry changed in the first quarter of 2022, the Company decided to select the winners of the Shining Apple Award for the first half of 2022.
-
Six months ended June 30, 2022, Shining Apple Awards:
-
Homewood Suites by Hilton Austin NW near the Domain – The Company’s Homewood Suites in Austin, Texas, is managed by Dimension Hospitality and led by Area General Manager James Ghulam.
-
Homewood Suites and Hilton El Paso Airport – The Company’s Homewood Suites in El Paso, Texas, was operated by Texas Western Hospitality and was led by General Manager Melissa Selby.
-
Hampton Inn & Suites Huntsville/Research Park Area – The Company’s Hampton Inn & Suites in Huntsville, Alabama, is managed by LBA Hospitality and led by General Manager Neal Obert.
-
-
Third Quarter 2022 Shining Apple Award – Homewood Suites by Hilton Bentonville-Rogers. The Company’s Homewood Suites in Rogers, Arkansas, is managed by Raymond Management Company and led by General Manager Stephanie Irvine.
-
Apple Award Winners 2022
Apple Hospitality’s 2022 Apple Awards are presented to five partner hotels in recognition of their exceptional hospitality and service. These management team members look for ways to help them move beyond their first phase; always recognized by guests for being helpful, welcoming, professional, caring and kind; and demonstrates leadership in both large and small tasks. They make a positive impact in their hotels and the communities they serve, and inspire others to do the same. The recipients of Apple Hospitality’s 2022 Apple Awards are:
-
Alicia Clements – Alicia works as an Assistant General Manager at the Residence Inn by Marriott San Diego Oceanside in Oceanside, California, which is managed by Managed by Marriott. A true leader, Alicia excels at embracing challenges and working with her team to drive positive results. In 2022, Alicia held regular meetings with her staff to initiate collaboration and engage all working groups. These meetings focus on ways to improve performance, including creating a program to recognize and thank the hotel’s loyal guests. Alicia’s leadership has been invaluable; in 2022, the appreciation of the guests, the number of services and the results of the survey of the partners improved, and the hotel continued to sell all the offers and achieved strong results. The hotel always receives positive comments from guests regarding Alicia’s friendliness and hospitality.
-
Eva Gonzalez – Eva serves as a Room Attendant at Homewood Suites and Hilton Raleigh-Durham AP/Research Triangle in Durham, North Carolina, managed by McKibbon Hospitality. Beloved, Eva greets everyone with a warm smile and a positive, encouraging attitude no matter how difficult her day may be. He always gives the same warm greeting and doesn’t let anyone pass him without acknowledging it. In addition to her kind, glowing personality, her cleaning and tidying skills are excellent. Eva always supports her teammates and helps them with extra shifts. They show a spirit of hospitality, willing to help others.
-
Beatrice King – Beatrice serves as a Guest Services Representative at the Hilton Garden Inn Macon/Mercer University in Macon, Georgia, which is managed by LBA Hospitality. A reliable team member, Beatrice is always willing to take on additional tasks, take on additional responsibilities and support other departments. He is instrumental in enrolling guests in the Hilton Honors program and was the top enroller during Hilton’s on-property enrollment promotion. Beatrice is very considerate of guests, taking the time to understand why they are traveling and making frequent visits to hotel guests to help their loved ones at nearby hospitals.
-
Angela “Angie” Mago – Angie is the Director of Sales at the Hampton Inn & Suites Portland-Pearl District in Portland, Oregon, which is managed by Raymond Management Company. Angie is a professional host, making everyone happy. From his early departure day, he visits with team members in all departments, including the breakfast team where he makes sure to get to know the hotel’s business travelers. A true team player, she is willing to work in different departments to support the team from breakfast and the front desk to laundry and housekeeping, setting an example of teamwork. Angie recognizes and supports her teammates through kind actions, words of appreciation and encouraging notes. She also serves the Portland community by volunteering her time each week to beautify and clean Portland’s Pearl District.
-
By Donna K. Van Hoosen – La Donna serves as Bistro Supervisor at the Courtyard by Marriott Wichita East in Wichita, Kansas, which is managed by Aimbridge Hospitality. Dedicated to her work, La Donna has been a partner at Courtyard Wichita East since before the hotel opened. He is a reliable team player, willing to work across departments, putting in extra time to manage catering, meetings and team breakfasts, and running the Bistro above and beyond. Exemplifying the spirit of hospitality, she takes great pride in her work and goes out of her way to make sure guests are taken care of and feel at home. La Donna is the sunshine of the hotel guests as they wait for their morning coffee and receives many compliments from the guests.
Apple Hospitality REIT, Inc.
Apple Hospitality REIT, Inc. (NYSE: APLE) is a real estate investment trust (“REIT”) that owns one of the largest and most diverse portfolios of luxury, room-based hotels in the United States. Apple Hospitality has 220 hotels with approximately 29,000 guest rooms located in 87 markets in 37 states. With industry-leading brands, the Company’s portfolio includes 96 Marriott hotels, 119 Hilton hotels , four Hyatt-branded hotels and only one independent hotel. For more information, please visit www.applehospitalityreit.com.
For more information or to receive newsletters by email, visit www.applehospitalityreit.com.
Check out the original version on businesswire.com: https://www.businesswire.com/news/home/20230628548924/en/
Contacts
Apple Hospitality REIT, Inc.
Kelly Clarke, Vice President, Investor Relations
804-727-6321
kclarke@applereit.com
